Your customers are already asking AI what to buy.
👉 Will your business show up in those conversations?
Nearly 30% of U.S. consumers planned to use AI tools like ChatGPT, Claude, Gemini, and Perplexity for holiday shopping—changing where and how buying decisions are made.
At this Lunch & Learn, our guest speaker Jacqueline Karlin discussed:
– How buying decisions actually work inside AI chats today
– What’s already changing for small businesses
– What’s coming next across major AI platforms
– How to stay visible as commerce moves into conversations
This session delivers a clear, practical view of the AI-driven buying journey—no hype, just real insight business owners can use now.
🎤 About the Speaker: Jacqueline Karlin
Jacqueline Karlin is an AI and commerce strategist with leadership roles at PayPal, Meta/WhatsApp, Expedia, and Amazon. As Sr. Director of AI Products at PayPal, she led strategy for the next era of commerce—where AI agents help customers discover and buy products—and pioneered partnerships with major AI platforms.
She has launched AI-powered shopping experiences, scaled global platforms, and built products from the ground up. Jacqueline holds an MBA from MIT and is now the founder of a new venture focused on helping small and medium businesses compete and win in the AI-driven future of commerce.